I'm
having problems sync'ing with Windows XP.
Problems usually arise with Windows XP because of improper settings for
one reason or another.
Try these installation checks and procedures after you have installed
the Intellisync software.
1) On the ZAURUS – Go to the Settings tab – Network&Sync-Sync
tab and verify the USB IP address is 192.168.129.201. Click Apply
2) Dock the Zaurus in the cradle (ensure the USB connection is in the
PC)
3) Go to Start-control panel-Network Connections. Verify that there is
a LAN CONNETION and that it is ‘enabled’ for SL SERIES NDIS
5
4) Right click on the SL SERIES NDIS 5 and go to Properties. Under the
Advanced Tab ensure that Firewall setting is disabled.
5) Go to Start-All Programs-Accessories-Command prompt
6) At the command prompt type ‘ipconfig’ . Verify that IP address
for the LAN CONNECTION # (which corresponded with SL Series Ndis 5 has
an IP address of 192.168.129.1
7) Type ‘ping 192.168.129.201’ . Verify you get a ‘REPLY
from 192.168.129.201 …’ Control-C breaks out
8) push the Syncronize button on the cradle
9) On the System tray – right click Intellisync and go to Synchronize
(Make sure Synchronize options have been set)
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I don't understand why the memory appears to be about 32 Meg. instead of 64 Meg.
Memory on the Zaurus is split into 3 areas:
16MB ROM area: This is non-writeable and contains the boot image as well as the PDA apps are stored for the Zaurus Linux OS. You will not be able to view this memory on any screen
32MB RAM Memory area: This is where applications are executed and where the Linux OS is loaded during the boot sequence.
Approx 8-14mb is used for Linux processes and Qtopia, the rest is allocated for program memory. At any given time most of that memory is "cached" and is used by running programs to improved speed. The cache is released when more programs are run. This memory is viewable by clicking the Information icon on the Applications tab.
32mb RAM Filesystem area: This is equivalent to hard drive space or the filesystem area where programs are installed and user data is stored.This memory is viewable by clicking on the Infomration icon on the Applications tab and then clicking on the Storage tab.
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Why do my email attachments
not show up on my Zaurus after synchronization?
The current version of the Intellisync software does not support synchronization
of email attachments (see page 12 of Intellisync for SL Operation Manual).
Attachments can be transferred to the Zaurus by using the Intellisync
file transfer tool (see page 15 of Intellisync for SL Operation Manual).
The Zaurus EMail program can receive emails with attachments that are
received from a POP3 or IMAP mail server.
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What operating systems
is the Zaurus SL-5500 synchronization software compatible with?
The Zaurus SL-5500 synchronization software is compatible with Microsoft®
Windows® 98, 98SE, Millennium, 2000 Professional, XP and NT 4.0 with
SP6.
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Can I send
and receive emails?
Yes, the Zaurus features an EMail application that can be used to send and
receive emails. The EMail application supports POP3 or IMAP email servers.
Additionally, emails can be sent and received using Sync-and-go with your
Microsoft® Outlook® inbox. After synchronization, you can take your
emails with you on your Zaurus and read them remotely. Any replied, forwarded,
or newly composed email messages on your Zaurus will be transferred to your
Outlook outbox the next time you synchronize.
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Why do I receive
an "Unsafe Removal of Device" message when I remove the Zaurus
from the docking station or turn it off?
This message only occurs with Windows® 2000 Professional and will not
damage your PC or the connection to the docking station. Clicking on the
OK button will not result in loss of data on the Zaurus or on the PC. To
avoid this message, click on the "Unplug or Eject Hardware" icon
on the task bar to stop the SL Series (NDIS 5) prior to removal from the
docking station.
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Why should
I register on the MyZaurus Website?
When you register with myZaurus.com, you'll be one of the first to know
about all the latest news about your new Zaurus. Be sure when you register
to check the boxes to sign up for the monthly newsletter and the latest
promotions for the Zaurus accessories.
The monthly newsletter has a number of sections that will keep you up-to-date
with the latest information such as:
Latest News on the Zaurus
Helpful new Tips & Tricks
The latest news from Sharp Mobile Services
The hottest new Software
The newest Accessories for your Zaurus such as new expansion slot accessories.
Frequently Asked Questions (FAQ's)
If you are an Enterprise user, be sure to check the appropriate box when
you sign up. When you do, you'll receive information targeted specifically
toward the corporation bringing the benefits of the Zaurus to the workplace.
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How do I
enter the "?" using the Zaurus keyboard?
The "/?" key on the Zaurus keyboard functions identically to the
same key on the keyboard of a PC. To enter the "?", press the
shift key in combination with the "/?" key.
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How do I
reprogram the Zaurus quick launch keys?
The Zaurus quick launch keys can be reprogrammed to launch the application
of your preference.
1. Tap on the Settings tab, then tap on the Application Key icon.
Alternatively tap on the QT Start/Settings/Application Key.
2. Next to the icon representing the quick launch button you want
to reprogram, select the new preferred application to launch by
using the pull down menu.
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How do I beam (transfer)
my files to other Zaurus users?
Files can be easily transferred to other Zaurus users, or PCs with an
IR port.
To send files…
1. Prepare the IR port of the receiving Zaurus or PC for receiving
IR transmission.
2. Tap on the Documents tab, then tap-and-hold on the document you
want to transfer.
3. Tap on the Beam button in the lower right hand corner.
To receive files…
1. Tap on the Settings tab, then tap on the Beam Receive icon.
2. Tap on the Start button to turn on the manual receive
3. Begin file transmission from the sending Zaurus device or PC
4. Select Add to Documents when prompted during the receipt of the
file transfer.
5. After the file has been transferred, select Stop to turn off
the Manual beam receive mode (to conserve on battery life).
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Does the Zaurus
have a convenient Num Lock and Caps Lock function?
Yes. The Zaurus has both Num Lock and Caps Lock. To enable or disable the
Num Lock mode, press the Fn key with the "/?" key. When the Num
Lock mode is enabled, a small icon is displayed on the tool bar next to
the time of day. To enable or disable the Caps Lock mode, press the Fn key
with the "Tab" key. When the Caps Lock mode is enabled, a small
"C" icon is displayed on the tool bar next to the time of day.
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How is the
menu button used?
The menu button provides one-touch menu access from any screen. On the desktop
screen, the menu button opens up the system start menu. Within an application,
pressing the menu command will open up the first menu on the left hand side
of the active window (other menus can be selected using the navigation pad).
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Why can't
I receive a beamed contact from a Pocket PC device?
The Zaurus can receive beamed contacts from a Pocket PC 2002 device.
The Pocket PC 2002 transfers the contact information differently between
the index view and the full contact view. The Zaurus can only receive
the contact when it is beam from the index view.
To receive a contact from a Pocket PC 2002 device…
1. Tap on the Settings tab, then tap on the Beam Receive icon.
2. Tap on the Start button if manual Beam receive mode is selected.
3. On the Pocket PC device, select the contact but do not open up
the full contact window (if the contact is opened, tap on the OK
button in the upper right hand corner).
4. On the Pocket PC 2002 device tap on Tools then Beam Contacts…
5. To complete the transfer, tap on Add to address book on the Zaurus.
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Why do
some of my email messages get truncated on my Zaurus after synchronization?
To conserve on memory, large emails are truncated when they are transferred
to the Zaurus during synchronization. Truncated emails are email messages
that only have the top portion of the email. The actual size of the
top portion of the email message that is not truncated is based on
the size limit setting. The original email on the PC is not truncated.
The user is notified when large emails are truncated during synchronization
and within the truncated email as well. The default size limit before
truncation occurs has a default setting of 4K characters. The user
can increase the size limit to a maximum of 100K characters in the
advance email synchronization settings.
To change the size limit…
1. Select Start/Programs/Sharp/Intellisync for SL/Intellisync for
SL Launcher on the PC
2. Select Synchronization Options
3. Select Email, then select Advanced…
4. On the General tab, enter the desired size limit. The maximum
currently allowed is 99999.
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How can
I perform a soft reset on my Zaurus unit without losing my programs and
data?
In the event that your Zaurus unit freezes and you need to perform a soft-reset
to recover, slide the battery door latch (located below the battery door
cover on the back of the Zaurus) from the Normal Operation location to the
Replace Battery location, and then return the switch back to the Normal
Operation location.
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I can synchronize
with Intellisync, but I can't seem to synchronize using Qtopia Desktop?
Only one synchronization application can be used on the PC. You must completely
uninstall Intellisync before installing Qtopia Desktop.
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How do
I uninstall Qtopia desktop? There is no uninstall program provided.
You can uninstall Qtopia desktop by using the Add/Remove software program
that is built into the Windows operating system.
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How do
I rename a file created with the text editor? The File menu only has the
Save option.
First save the document. In the index view, select the document using the
navigation keys and then select File then Rename…
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I am having
difficulty with synchronizing birthday or anniversary dates.
The current version of Intellisync software does not support synchronization
of birthday or anniversary date changes or additions from Outlook to Zaurus
when only the date fields are changed or added. If a change is made to any
another field (for example name, phone number, address, etc.) in addition
to the date change, the synchronization of the date change will be updated
properly. Also, the birthday or anniversary dates are not synchronized from
Zaurus to the PC, regardless of changing any other fields.
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My Powerpoint
presentation is not displayed properly on Hancom Presenter.
HancomMobilePresenter provides viewing of simple PowerPoint files. Some
objects or slide properties may not be displayed properly or may appear
different from the original presentation file. See the Appendix of the HancomMobileOffice
Operation Manual for a listing of the functions available when using PowerPoint.
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I can't
seem to play WAV files on the media player.
The current version of the Media Player does not play WAV files.
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How do I update my System
ROM?
Updates to the System ROM are currently not available, but
will be provided in the downloads section in the future if they become available.
Instructions for updating the Zaurus will be provided at that time.
Keep the following instructions for the future:
The Zaurus System ROM can be updated with enhanced versions when they
are made available in the Downloads section
of MyZaurus.com.
To update the System ROM (Intellisync users) …
1. Perform a backup of your system using the Backup/Restore utility.
2. Download the System ROM file and ROM update application from
the Download section of MyZaurus.com.
3. Copy the files into the Intellisync Accessfolder on the desktop
of your PC.
4. Turn the Zaurus on and place the Zaurus into the docking cradle
5. Click on the Intellisync Icon in System task bar, then select
File Transfer
6. Select the System ROM file and ROM update application in the
PC file list box, then click on the red arrow pointing to the right.
7. After the files have been transferred to the Zaurus, Tap on the
Settings tab, then tap on Add/Remove Software.
8. Select Install packages, then select the ROM update application.
9. Select RAM, then tap on OK or press the OK button.
10. Tap on the x in the upper right hand corner or press the Cancel
button.
11. Tap on the x in the upper right hand corner or press the Cancel
button.
12. Tap on the Settings tab, then tap on the ROM Update Icon.
13. Verify that the Zaurus unit is connected external power using
the AC adapter.
14. Complete the system ROM update by following the on-screen instructions.
15. After the ROM update, perform a Full-reset (See page 10 of the
Start-up Guide).
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Does
the Zaurus sync. with Lotus Notes?
The Zaurus now does sync. with Lotus Notes. You can download the application
from this web site.
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Can
I run Vindigo on the Zaurus?
Currently, the Zaurus does not run Vindigo. We are working on an application
that will allow this functionality.
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Can
the Zaurus "BEAM"?
The Zaurus has the ability to beam Addresses, Calendar Events, and Todo
items with Pocket PC and Palm operating systems.
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I am having
some problems with software including synchronization?
It is possible that some software might conflict with other software
on the Zaurus. When we hear of such issues, we immediately work with
the software creators to fix these issues. If you are seeing problems
with some of your software, try to uninstall new applications you
have installed. Be sure to backup your information properly before
uninstalling any applications.
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